Terms of service
STORYME STUDIOS — TERMS OF SERVICE
Last updated: June 2026
By placing an order with StoryMe Studios, you agree to these terms in full.
- NATURE OF SERVICE
- StoryMe Studios provides AI-generated personalized animated video storybooks based on information and photos submitted by the customer. Each product is custom-created and unique.
2. ALL SALES ARE FINAL
Due to the personalized and digital nature of our products, we do not offer refunds, returns, or exchanges under any circumstances. See our full Refund Policy for details.
3. RESULTS NOT GUARANTEED
StoryMe Studios does not guarantee any specific outcome, likeness, or result. The final product is AI-generated and is a creative interpretation of submitted materials. Variations in artistic style, character resemblance, and story content are expected and normal.
4. CUSTOMER RESPONSIBILITY
The customer accepts full responsibility for ensuring all submitted information is accurate at time of order, including names, details, age group, and photo quality. StoryMe Studios is not liable for errors caused by incorrect customer submissions.
5. ORDERING AT YOUR OWN RISK
By placing an order, the customer acknowledges they are doing so at their own risk with full understanding that the product is AI-generated digital content.
6. DELIVERY
We aim to deliver all orders within 48 hours or sooner. Epic package orders receive priority 24-hour delivery. Delivery times are estimates and not guaranteed.
7. REVISIONS
Spark & Magic: 1 revision included. Epic: 2 revisions included. Revisions are limited to reasonable adjustments only.
8. INTELLECTUAL PROPERTY
All videos created by StoryMe Studios remain our intellectual property. Customers receive a personal-use license only. Commercial use is not permitted without written consent.
9. PHOTO PRIVACY
Photos are used solely to create your ordered product and are never sold or shared. Photos are deleted within 30 days of delivery.
10. CONTACT
hello@storymestudios.com